Disclaimer

Nature of the Platform

St. Louis Mold Pros is a digital scheduling and lead generation platform operated by Cavallo Media, a UK-based digital media company. The Platform exists to connect homeowners and property owners in the St. Louis area with independent, licensed mold remediation contractors.

Cavallo Media is not a licensed mold remediation contractor. Cavallo Media is not a licensed contractor of any kind. Cavallo Media does not hold any state or local license to perform mold inspection, testing, assessment, containment, removal, remediation, or any related physical services. No employee, officer, or representative of Cavallo Media will perform, direct, or supervise any physical work at your property.

All mold remediation services arranged through the Platform are performed exclusively by independent, licensed, and insured contractors. Those contractors operate as independent businesses and are not employees, agents, or representatives of Cavallo Media.

No Responsibility for Contractor Work

Cavallo Media is not responsible for the quality, thoroughness, timeliness, or outcome of any work performed by a contractor. Cavallo Media does not supervise contractor work, does not inspect work upon completion, and makes no representations about whether any particular contractor’s services will meet your expectations or satisfy any applicable standard of care.

Any dispute about the quality of work performed, damage caused during a project, failure to complete work, or any other matter related to services rendered is a matter between you and the contractor directly. Cavallo Media is not a party to any service agreement between you and a contractor and has no liability arising out of such agreements.

Results Not Guaranteed

Mold remediation outcomes depend on many factors that are outside Cavallo Media’s knowledge or control, including the extent and type of mold present, structural conditions, prior water damage, ventilation, humidity, and the specific methods and products used by the contractor. Cavallo Media makes no representation or guarantee that any remediation performed by a contractor will result in complete mold elimination, prevent future mold growth, resolve health concerns, or satisfy any governmental or insurance standard.

Individual results vary. Past results achieved by a contractor for other customers do not guarantee similar results for you.

General Information Only — Not Professional Advice

Content published on the Platform — including articles, descriptions, guides, and any other written material — is provided for general educational and informational purposes only. It is not intended to constitute professional mold remediation advice, construction advice, medical advice, legal advice, insurance advice, or advice of any other professional nature.

You should not rely on Platform content as a substitute for a professional inspection or assessment of your specific situation. Every mold situation is unique. Before making decisions about remediation, we encourage you to consult with a licensed mold remediation professional who can assess your specific property and circumstances in person.

Emergency Situations

If you believe you are experiencing a medical emergency or a situation posing an immediate risk to health or safety, call 911 immediately. Do not delay seeking emergency assistance in order to submit a service inquiry through the Platform.

If your property has experienced sudden and severe water intrusion — such as flooding, a burst pipe, or a sewage backup — contact emergency remediation services directly and do not wait for a response through the Platform’s standard inquiry process.

Pricing Information

Any pricing information referenced on the Platform, including estimated ranges or typical costs, is approximate and is provided for general informational purposes only. Final pricing for any mold remediation project will be determined by the contractor based on their assessment of your specific situation and is communicated to you directly by the contractor. Cavallo Media has no involvement in contractor pricing and makes no guarantee that actual pricing will fall within any range suggested on the Platform.

Reviews and Testimonials

Any reviews, ratings, or testimonials displayed on the Platform reflect the individual experiences of the customers who submitted them. Individual experiences vary. Past customer experiences do not guarantee that your experience will be the same. Reviews are not verified by Cavallo Media as accurate or representative, and their inclusion on the Platform does not constitute an endorsement by Cavallo Media of any contractor’s services.

Contractor Availability

The availability of contractors through the Platform is not guaranteed. Contractor availability depends on geographic service areas, demand, project schedules, and other factors outside Cavallo Media’s control. Submitting an inquiry through the Platform does not guarantee that a contractor will contact you, will be available to perform services, or will be available within any particular timeframe.

Platform Accuracy

While Cavallo Media makes reasonable efforts to ensure that information published on the Platform is accurate and current, we make no warranty or representation as to the accuracy, completeness, or currentness of any information on the Platform. Platform content may change without notice. Cavallo Media is not responsible for errors or omissions on the Platform.

Limitation of Liability

To the fullest extent permitted by applicable law, Cavallo Media shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, your reliance on any information published on the Platform, or the services performed or not performed by any contractor. This includes but is not limited to property damage, personal injury, financial loss, or health impacts attributable to contractor work or to mold conditions at your property.

Contact

If you have questions about this Disclaimer or concerns about your experience with the Platform, please contact Cavallo Media at privacy@cavallo.media